General information
You can expect over 20 learning hours in the two modules. Take at least 3 months to complete both learning modules, i.e. approx. 1.5 - 2 hours per week.
Course «Self and time managemen» (90min)
Reflect on your own self-management and time management and increase your personal productivity. You will analyse your own working and learning behaviour in order to organize your working day more efficiently.
Course «Communication» (60min)
Clear and targeted communication is a key factor for successful acquisition meetings. You will learn the right questions to ask, how to inspire and how to meet objections professionally. Various communication models will help you to better understand the person you are talking to.
Course «Appearance» (60min)
Body language and appearance are more important than the content of messages. With the conscious use of your body and an appropriate appearance, your customer visit will be a success. After the customer visit, it is important to maintain the relationship in the long term. And that's exactly what you'll get lots of tips on here.
Course «Before the interview course» (60min)
The shortage of skilled workers presents recruiters with new challenges. Learn how to use different recruitment channels to find the right candidates in today's world. You will also learn how to write attractive job advertisements and position your employer well.
Course «Interview» (60min)
Job interviews are the key element in the application process. Interviews are therefore crucial to the success of an application process. Targeted and structured interviews prove to be significantly more successful than unprepared interviews. It is important to address all the important topics and explore them using a suitable questioning technique. Are you ready to take your recruitment techniques to the next level?
Course «After the interview» (30min)
Obtaining references is crucial regardless of the candidate profile match you are looking for. The law also places certain restrictions on the personal rights of candidates. This course helps you to recognize pitfalls and comply with legal requirements.
Course «Contractual» (90min)
In this course, you will learn about the relevant sources of law and all legal areas of recruitment. You will then be familiar with the rights and obligations of employees and employers and know exactly what needs to be included in the employment and leasing contract.
Course «Legal requirements» (50min)
Absences usually bring unrest to the assignment company. You will be given an overview of the most common reasons for absence and the current legal approach to dealing with them. In particular, the issues surrounding medical certificates, their central importance as proof of incapacity for work and current practice will be examined. Using practical cases, you will also learn how to avoid legal pitfalls when dismissing employees.
Course «General conditions» (90min)
Anyone who recruits applicants, processes wages and hires employees issues various documents and bears responsibility for them. Especially in cross-border situations, there are points that can cost a company a lot if handled incorrectly. Learn about the correct handling of taxes at source and social insurance, the scope of the job registration obligation and raise your awareness of data protection.
Course «CBA»
Over 400,000 people are subject to the CBA for Staff Leasing. Explore Switzerland's largest CBA in this course, learn how to apply it using practical examples and discover the benefits.
Course «In-depth CBA»
Immerse yourself in the world of the CBA Staff Leasing and learn how temporary workers benefit from working and salary conditions, regulations in the area of further training and the provisions on occupational pensions. Using practical examples, you will find out what this means for you in your day-to-day work.
Course «Occupational safety» (25min)
Occupational health and safety is more important than ever. In this course, you will acquire comprehensive basic knowledge and will then be familiar with the requirements of the Employment Act, Accident Insurance Act and Employment Agency Act for your rental activities.
Detailed description of the module (in German)
