White Paper – Temporary Work between Labor Market Integration and the Skills Shortage

On the labor market, there are no second-place finishes, either for companies or for job-seekers. With a spectrum of professions from unskilled workers to highly-qualified specialized employees, the industry moves like hardly any other between the extremes labor market integration and skills shortage, two megathemes that concern the economy, politics, and society in equal parts. In two extensive surveys of temporary employees and companies, swissstaffing, the Swiss Association of Recruitment Agencies, and the market and social research institute gfs-zürich are taking a closer look at the "hinge" function of the temporary industry on the Swiss labor market.

  • one in two temporary workers seeking permanent employment were successful within 24 months of beginning their first position.
  • nearly half of former temporary workers with a permanent position are working for one of their previous temporary employers.
  • 48% of the temporary workers surveyed were skilled staff, and if academics and management are included, this rises to 57%. The general labor shortage has now made it equally difficult to recruit support staff (43% according to the survey).

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Description of sources and methods

Survey of temporary employees

In November and December 2018, swissstaffing commissioned the gfs-zürich to survey 4153 temporary employees whose primary residence is in Switzerland and who worked temporarily in 2017. Participants were employees of large and small staffing companies, including the five largest swissstaffing members. In total, approximately 57,000 employees received letters. The return quota for online surveys was 7%. The survey was conducted in German, English, French, Italian, Spanish, and Portuguese.

Survey of former companies

In November and December 2018, swissstaffing commissioned gfs-zürich to conduct a company survey in which 687 companies participated. Letters were sent to the customers of eleven large and small temporary staffing companies, members of selected cantonal trade associations, and newsletter subscribers of HRToday. The survey was conducted in German, French, Italian, and English.